Here at Euphoria, we truly hope that you will love your purchases as much as we do, but we do understand that sometimes items do need to be returned. If your item fails to meet your expectations, you may return the item to us for a full refund (less postage and packaging costs) within 14 days of receipt of goods.
Any returns made will be at the customer’s own cost and we recommend you obtain proof of posting.
We will only accept returns where the garment has been unworn, with all labels intact. Any garments which show signs of wear will not be refunded.
Please note we can not take responsibility for returned parcels until they are back in our care, therefore we recommend you return them via a trackable service.
The address for returns is -
Oulu 90400 Finland
Please pop a note in with your name & order number for us to process your refund.
Please note our money saving bundles must be returned in full & cannot be split for a refund
We are unable to accept returns on earrings & hair accessories due to hygiene reasons.
We are sorry to say that we are unable to offer exchanges due to the high & quick turnover of stock and cannot guarantee stock levels at the time of receiving your exchange request. Instead we recommend returning your original order and placing a new order for your preferred product.
To read our full returns policy please click here - https://salajedrez.com/pages/returns-exchanges